Kepuasan Warga Tua Yang Melanggan Perkhidmatan Bantuan Orang Tua (BOT) di Jabatan Kebajikan Masyarakat, Wilayah Persekutuan. International Journal of Social Policy and Society (IJSPS), [S. l.], v. 6, 2019. Disponível em: https://ijsps.ism.gov.my/index.php/IJSPS/article/view/61. Acesso em: 17 oct. 2026.